Shipping policy

Shipping Policy

Effective January 2026
I Am Shauna T Coaching

At I Am Shauna T Coaching, we offer both digital products and limited physical products. Please review the information below to understand how orders are delivered and processed.

Digital Products & Services

Delivery Method

All digital products—including e-books, online courses, and downloadable materials—are delivered electronically.

Delivery Timeframe

Digital products are available for immediate download upon successful payment or shortly thereafter. In some cases, access details or download links may be delivered via email within a few hours, but may take up to 24 hours.

Services & Appointments

For services such as 1:1 coaching or strategy sessions, customers are responsible for scheduling their appointment using the booking instructions provided after purchase.

Troubleshooting

If you do not receive access to your digital product or service within 24 hours, please check your spam or junk folder first.
If the issue persists, contact us at hello@shaunat.com for assistance.

Physical Products (T-Shirts Only)

Order Processing Time

Physical product orders (t-shirts only) are processed within 7–10 business days.
This timeframe reflects our in-house processing time and does not include shipping transit time.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Carrier

We ship physical products using United States Postal Service (USPS) or another carrier selected at checkout.

Shipping Timeframe

Once an order has been processed and shipped, delivery times vary based on carrier and destination. Estimated transit times are provided by the carrier and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email containing tracking information.
If you do not receive tracking details within 72 hours after shipment, please contact us at hello@shaunat.com.

Delays & Carrier Issues

Once a package is in the possession of the shipping carrier, I Am Shauna T Coaching is not responsible for delays, lost packages, or delivery errors caused by the carrier. For the most accurate delivery updates, please contact the carrier directly using your tracking number.

Shipping Availability

Domestic Shipping

We currently ship physical products within the United States only.

International Shipping

At this time, we do not offer international shipping for physical products.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and order details. All shipping charges are the responsibility of the customer.

Returns & Exchanges

For information regarding exchanges or non-returnable items, please refer to our Refund & Exchange Policy.

Contact & Support

If you have questions about shipping, digital access, or your order, you may contact us using the following methods:

Please allow 24–48 hours for a response during business hours.

Agreement to Policy

By placing an order with I Am Shauna T Coaching, you agree to this Shipping Policy.
We reserve the right to update or modify this policy at any time without prior notic